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#1 2016-10-07 11:14:23

Airtime
Member
Registered: 2016-10-07
Posts: 2

Problem creating hosted account

Hello,

I have tried for a few days to create a free hosted account with you to evaluate the sotware.

When signing up, you say that I will get an email from you within a few minutes as soon as the instance is up'n running. But still I haven't received anything? (I have tried 3-4 times during a week)

Any help here would be appreciated.

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#2 2016-10-07 11:17:15

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Problem creating hosted account

Hi Airtime,
please check the SPAM folder.

Thank you.


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#3 2016-10-07 11:20:51

Airtime
Member
Registered: 2016-10-07
Posts: 2

Re: Problem creating hosted account

Hi Marco,

Thank you for your prompt reply.

Unfortunately, I have not received any email to my spam or junk box either.. hmm (I have tried using to different email addresses)

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#4 2016-10-07 11:23:54

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Problem creating hosted account

Thank you for your reply.
I suggest to contact remdex in this case at their email address you can find it here:
https://livehelperchat.com/support-13c.html

If you cannot find please start a chat with me (link in the signature) or leave an offline message.
Consider the reply from Remdex can take some times.

I cannot help with this issue.

Have you tried to register with gmail account? Please don't share your complete email here for SPAM protection.
Just tring to understand where the issue can be.
In all case for every issue on the hosted version... only the remdex email can give to you support.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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