CHAT IS NOT WORKING

Roberto Matasan · 2016-09-30 11:47:47

Hi,

There must be problems with our chat at https://decoscreen.livehelperchat.com/s … user/login

We cannot acces to that link since 15 minutes and the chat Window at our web www.decoscreen.com is missing.

¿Could you tell us something about this issue?

Thanks in advance

PeopleInside · 2016-09-30 12:06:31

Hi Roberto,
thank you for your post and for share URL. From the URL I can understand better where can be the issue and how I can help you.
You seems to use the hosted version of Live Helper Chat : https://livehelperchat.com/order/now

Are you using a free plan or paid?

Seems there are issue with live helper chat server or with your account.
If you are a paid customer please contact the commercial support at the email or Skype indicated in the support page:
https://livehelperchat.com/support-13c.html

If you are free please provide to me more detail.
Have you created the account now? Was working before?
Maybe the issue can be a temporary issue?!

Here is Remdex or the live helper Staff who can help you about your account issue on live helper chat website.