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franskferdinand

Member

Registered: 2015-09-11

Posts: 40

Table in the database for view the status online/offline operator

Hello, what is the table and column in the database for view the status online/offline for the operator? Thanks for your helo

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Table in the database for view the status online/offline operator

Hi,
sorry I cannot hep with this.
Keep following this topic for help. Thanks.
Also remeber, if no reply maybe you need commercial support available on the live helper official webiste.

Last edited by PeopleInside (2016-09-19 17:25:27)

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scalior

Member

Registered: 2016-09-27

Posts: 48

Website

Re: Table in the database for view the status online/offline operator

Hello,

My understanding is that whether an operator is online or not depends on this lh_userdep.last_activity. The last activity timestamp is used with a threshold to determine whether the operator or a department is online. You can check these sections of code:

updateLastVisit()
https://github.com/LiveHelperChat/liveh … r.php#L325

isOnline()
https://github.com/LiveHelperChat/liveh … t.php#L642

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