Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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Hello,
First of all: thanks for this great piece of software and the helpful community!
My question: it seems gzip compression is not enabled for
http://example.com/index.php/chat/getst … e?r=...&l=...
Firebug shows a transfer of uncompressed 42KB on every (!) page load
the rest like
http://example.com/index.php/chat/reado … &r=...&dt=...
and also the backend, etc. are all transferred with gzip correctly
Any ideas? Or is this a bug?
Last edited by herbert12 (2016-08-31 07:45:38)
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Gzip compression has to be enabled on server side
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I know, but as I stated above the same script (index.php with different parameters) sometimes returns data gzipped and sometimes not gzipped.
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Hi, first of all thank you for such a great soft.
I would like to ask if anyone resolved this issue with exactly the same link as in the first post ?
The whole site is gzipped except the live chat.
I'm using live chat through script widget and server has zlib, mod_deflate enabled.
gzip is enabled on the server side.
If I could resolve this issue it would be awesome as that is now crucial indicator on my speedrank tests.
Kind regards
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Hi naruko17,
welcome in the Live helper chat forum and thanks for your first post!
I AM sorry to hear you have issue with Live helper chat.
Sound strange to me in the server gzip compression is active but only are not working with an app: Live helper chat.
So as webmaster I don't know if Live helper chat can decide to be out of the rules of your server where gzip is active for all server side.
Unfortunately i think to be not able to assist you with this issue.
Maybe if remdex can will reply to you.
Consider ... if you really need this and you do not have a reply here, you can consider the commercial support.
Link in my signature.
Wish you a great experience with Live helper chat, open source project!
See you!
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Hi
How can i enable gzip compression?
This is message from google pagespeed insights:
Enable compression
Compressing resources with gzip or deflate can reduce the number of bytes sent over the network.
Enable compression for the following resources to reduce their transfer size by 33.5KiB (75% reduction).
Compressing https://www......sk/…ment)/1?r=&l=%2F%2Fwww.puzzlemania.sk%2F could save 33.5KiB (75% reduction).
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Hi mki-miro,
this is out of the scope of the live helper chat free limited support.
About how to manage your server you can look, search on Google.
In any case live helper chat is still working on improve gzip compression
https://github.com/LiveHelperChat/liveh … ssues/1008
Hope it helps,
wish you a nice time
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For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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https://github.com/LiveHelperChat/liveh … ssues/1008
there is nothing new
this is great app but this one little things needs to be improved to get off google insight warning
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Hi mki-miro,
thank you for your message. If you need quickly a feature to be implemented you can contact the commercial support and asking how this feature can be implemented.
Maybe with some money the implementation can be more shorter.
Thank you for understanding,
this is an open source project and sound like to be a very good software to me,
I use it and is one of the best chat or the best chat I have been tried.
Wish you a nice time
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
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I ran into this problem too, which was caused by the fact that by default Apache's "DEFLATE" module which does the GZIP compression ignores text/javascript mime-type, which LiveHelperChat uses.
To fix it I changed: /etc/apache2/mods-available/deflate.conf
From:
AddOutputFilterByType DEFLATE application/x-javascript application/javascript application/ecmascript
To:
AddOutputFilterByType DEFLATE application/x-javascript application/javascript application/ecmascript text/javascript
Then restarted Apache.
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