Active chat doesn't copy between tabs

k.piesio · 2016-07-22 08:23:52

I've upgraded a live helper chat and turned on SSL on my website and chat also. Right now chat is working, but every time when I'm opening a new tab on my page, I need to start a new chat with operator.The already written chat doesn't copy between tabs. What should I do? Chat is installed on: http://prezentmarzen.com

PeopleInside · 2016-07-22 08:25:37

Hey great post!

Please see:
https://livehelperchat.com/my-users-loo … -377a.html

samnjor · 2016-07-22 09:15:28

ok i need to intergrate my website with the live chat..what should i do? neutral

PeopleInside · 2016-07-22 09:21:02

samnjor why you are posting here? Please see the documentation: https://livehelperchat.com/documentation-6c.html ; https://livehelperchat.com/ultimate-tut … -217a.html

k.piesio what version of LHC are you using? Seems I started a chat from Firefox and the chat has some overlapping look.
I was able to see also your issue, changing page will let chat losed. Follow the link I give to you and correct your LHC settings by removing domain and switching from http to https. You LHC are not correct so you loose chat when visitor change page also visitor loose chat.

Have a great time!

k.piesio · 2016-07-22 09:44:57

Problem solved! Enabling secure cookies & HTML5 storage turning off helped smile

PeopleInside · 2016-07-22 09:45:47

Yes correct k.piesio thanks

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#1 2016-07-22 08:23:52

Active chat doesn't copy between tabs

#2 2016-07-22 08:25:37

Re: Active chat doesn't copy between tabs

#3 2016-07-22 09:15:28

Re: Active chat doesn't copy between tabs

#4 2016-07-22 09:21:02

Re: Active chat doesn't copy between tabs

#5 2016-07-22 09:44:57

Re: Active chat doesn't copy between tabs

#6 2016-07-22 09:45:47

Re: Active chat doesn't copy between tabs

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