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#1 2016-07-12 14:38:57

roberto722
Member
Registered: 2016-07-09
Posts: 5

OsTicket installation

Hi,

i was seeing how to integrate osticket with LHC but i can't understand where i have to install OsTicket in my webserver

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#2 2016-07-12 14:43:22

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: OsTicket installation

Hi roberto, are you on VPS or dedicated server? Is suggested for the live chat and maybe also for OsTicket.

If you don't know where put Osticket, how to install than you have a big work to do and sorry I have not time now to explain.
You need just install OsTicket where you want on your server than learn to use filter inside the OsTicket admin panel :-)


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#3 2016-07-12 14:45:07

roberto722
Member
Registered: 2016-07-09
Posts: 5

Re: OsTicket installation

Exactly what i need to know... so i can place my osticket installation where i want right ?

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#4 2016-07-12 14:45:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: OsTicket installation

Yes right smile
After in the filter yu need create filter when email come from the LHC email use the reply email for open ticket wink


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