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#1 2016-06-01 08:02:44

Dennis
Member
Registered: 2014-12-31
Posts: 70

Chat box alike Live Help requirement

Hello,

I want to have a  "Live Help (Page embed code)"  works like a "Chat box " but is filled with the template and should work for one-on-one.

Please suggest.

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#2 2016-06-01 08:05:44

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Chat box alike Live Help requirement

Hi Dennis,
if you want a chat button whit an online and an offline image this is not supported at the moment; there are already a request on GitHub to support IT.

The Live Helper Chat work one to one is a live help tool so the chat is from visitor to operator.
Hope it helps, have a good day and time. smile


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#3 2016-06-01 08:47:02

Dennis
Member
Registered: 2014-12-31
Posts: 70

Re: Chat box alike Live Help requirement

It is not a chat button.

Hope you know about the chat box
<script type="text/javascript">
var LHCChatboxOptions = {hashchatbox:'empty',identifier:'default',status_text:'Chatbox'};
(function() {
var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;
po.src = '//www.domain.com/chat/index.php/chatbox/getstatus/(position)/bottom_right/(top)/300/(units)/pixels/(width)/300/(height)/300/(chat_height)/220';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);
})();
</script>

the above is an embedded code for chat box and is open for everyone, like anyone can start a chat and it keeps on going as per my understanding.

However if you can open a chatbox page embed code for one -on -one  , it is good.

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#4 2016-06-01 08:48:09

Dennis
Member
Registered: 2014-12-31
Posts: 70

Re: Chat box alike Live Help requirement

In simple, I want a visitor to chat with me without filling any form on a chat page.

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#5 2016-06-01 08:51:22

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Chat box alike Live Help requirement

Like in the livehelperchat.com?
Chatbox is not one to one and can't be one to one. Chatbox is public.

If you want you can setup livehelperchat to work as in the official website where user have only to write message without put name or email or other info. This can be set in start chat settings.


lol PeopleInside - Live helper chat - free limited forum support!
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ops If you want to support this open source project, just donate [see support page]
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#6 2016-06-01 09:10:03

Dennis
Member
Registered: 2014-12-31
Posts: 70

Re: Chat box alike Live Help requirement

"Please choose at least one field for a page widget" is the result when I set through Start chat form settings

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#7 2016-06-01 09:14:56

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Chat box alike Live Help requirement

Yes Message must be on.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#8 2016-06-01 09:46:46

Dennis
Member
Registered: 2014-12-31
Posts: 70

Re: Chat box alike Live Help requirement

true that is very simple by just allowing the message,you are the best.

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#9 2016-06-01 09:52:21

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Chat box alike Live Help requirement

Dennis, thank you for your feedback. I AM happy to hear you have solved your issue.
Wish you a great time!


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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