Announcement

a84

Member

Registered: 2014-11-27

Posts: 14

email form in widget not showing fully

hi

When the user is redirect to the email substitution form on the widget when there is no one available to answer their message the form is too tall or the widget size so half the form is not visible without tabing down.

The below image shows the problem.

I attempted to make the widget height larger through the java code but this didn't seem to make any difference.

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: email form in widget not showing fully

Hi,
thank you for this post.

This is a know BUG not already fixed.
You can see, subscribe to the BUG here:
https://github.com/LiveHelperChat/liveh … issues/836

You can also read hot to fix; for the moment I have only the solution to (after done a full folder and database backup of LHC) replace files with version 2.40

---

PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]

a84

Member

Registered: 2014-11-27

Posts: 14

Re: email form in widget not showing fully

Hi

Thanks for the information.

Will this be fixed soon? rolling back to 2.40 would be problematic but this is a really helpful feature my customers use a lot

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: email form in widget not showing fully

As you can see is opened since long time.

---

PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]