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#1 2016-05-05 09:50:01

msmonkeymind
Member
Registered: 2016-05-05
Posts: 2

Updating auto text

Hi, there is a piece of automated text in our live chat that says "write us later" - (customers have also complained about this!) and I want to correct this! We can't find where to do this. Can you advise?
Thanks
Mina.

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#2 2016-05-05 09:51:25

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Updating auto text

Hi,
I don't think you can change. Please post a screenshot.
Thank you.


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#3 2016-05-05 10:01:41

msmonkeymind
Member
Registered: 2016-05-05
Posts: 2

Re: Updating auto text

Hi here it is

1462442497_live_chat_text_error.png

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#4 2016-05-05 14:50:05

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Updating auto text

This is an autoresponder inserted by you so just go in settings find the right autoresponder and edit the relative text as you want


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