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#1 2015-12-22 15:43:33

usilia
Member
Registered: 2015-12-22
Posts: 2

Chat not working

Hello,

I have a problem with the app, was working perfectly for a long time but it suddenly stopped working and shows the message "Cannot connect to database. If you are installing application please use /index.php/install/install url. If you keep getting this error please check that application can write to cache folder and cgi.fix_pathinfo = 1"


The app is in dedicated windows server with IIS, I triyed everything I found on forums:
- cgi.fix_pathinfo = 1 in php.ini
- full permissions on folders and files
- 'debug_output' => true,
      'templatecache' => false,
      'templatecompile' => false,
      'modulecompile' => false,
      ***_set('error_reporting', E_ALL);
      ***_set('display_errors', 1);
- SHOW TABLE STATUS FROM `chat` -> this says all is working fine
- php-bcmath is enabled
- There's no errors in IIS log

The db is MYSQL 5.5.31 with InnoDB engine, PHP 5.6.7

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#2 2015-12-22 19:00:38

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Chat not working

Just set in index.php and see what you get
***_set('error_reporting', E_ALL);
***_set('display_errors', 1);

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#3 2015-12-23 09:02:00

usilia
Member
Registered: 2015-12-22
Posts: 2

Re: Chat not working

I've tried it yesterday and I only get the message "Cannot connect to database. If you are installing application please use /index.php/install/install url. If you keep getting this error please check that application can write to cache folder and cgi.fix_pathinfo = 1" and the developer console doesn't show anything.

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#4 2015-12-26 19:52:23

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Chat not working

Sorry, but impossible to know.

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