Chat Widget Syncing Issue

bkrajendra · 2015-12-16 05:04:34

I've Just installed latest LHC master branch on my server. Everything looks ok, no script error in console. Chat from Admin console to Frontend Chat widget goes perfectly. But If visitor types anything its not displayed in admin chat box.

Also notification is shown by browser for each msg coming from chat widget, but it is not updated in admin chat panel.

To see the chat by user, I have to refresh the my admin chat box every time.
Please help me to resolve this issue.

Ive installed this on subdomain with following .htaccess file content in directory.

[== Undefined ==]

<IfModule mod_rewrite.c>
    <IfModule mod_negotiation.c>
        Options -MultiViews
    </IfModule>

    RewriteEngine On

    # Redirect Trailing Slashes...
    RewriteRule ^(.*)/$ /$1 [L,R=301]

    # Handle Front Controller...
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^ index.php [L]
</IfModule>

Main domain http://hasafilms.com/, LHC installation : http://chat.hasafilms.com/
Let me know if I'm missing something.

________________________________________________________________________________________________________

Hey ***
My server has Octobercms hosted in root directory which extensively uses .htaccess rules and prevent anything from executing normally from subfolders. every request is routed to CMS. So it becomes difficult to create new app in any subfolder.
Ive put LHC in chat subfolder and also created subdomain chat.hasafilms.com pointing to chat subfolder.
If I try to run without .htaccess it will not run and will show me "redirect loop error".

[== Undefined ==]

Link to installation : http://chat.hasafilms.com/
Widget code is here: http://hasafilms.com/

Ive used LHC many time on my other projects and it worked perfectly. I'm only getting this issue this time.
Let me know if you need more details!!

PeopleInside · 2015-12-16 09:20:10

Hi bkrajendra,
your issue seems to be strange.

Can you try to find me in Live Chat by the link of my Signature?
We can talk in real time and try find a solution.

Maybe I can try to remotely look with you if you agree.
Just from the topic is very hard to help in that specific problem of your installation.
Wait for hear you,
thanks.

bkrajendra · 2015-12-17 15:57:04

Marco B wrote:

Hi bkrajendra,
your issue seems to be strange.
Can you try to find me in Live Chat by the link of my Signature?
We can talk in real time and try find a solution.
Maybe I can try to remotely look with you if you agree.
Just from the topic is very hard to help in that specific problem of your installation.
Wait for hear you,
thanks.

Thank you *** for help. smile
Im trying to contact you but it looks you r offline. may be due to time difference im not able to catch you..
Let me know at what time you are online.

PeopleInside · 2015-12-17 15:58:02

I am online right now smile so you don't test now big_smile

PeopleInside · 2015-12-17 17:27:39

Hi,
seems I can't help you much on this issue.
Seems something has to do with your server configuration.
Maybe an .htaccess file or server settings.

I can't help you with that.

If you are not able to make Live Helper Chat works also.. shared server is not ok for install a self hosted chat i suggest to try
this https://livehelperchat.com/order/now
or this completly other chat hosted away : https://www.tawk.to/

Sorry to can't help you more.

Announcement

#1 2015-12-16 05:04:34

Chat Widget Syncing Issue

#2 2015-12-16 09:20:10

Re: Chat Widget Syncing Issue

#3 2015-12-17 15:57:04

Re: Chat Widget Syncing Issue

#4 2015-12-17 15:58:02

Re: Chat Widget Syncing Issue

#5 2015-12-17 17:27:39

Re: Chat Widget Syncing Issue

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