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#1 2015-11-25 12:21:31
- Pavel
- Member
- From: Minsk, Belarus
- Registered: 2014-08-22
- Posts: 18
- Website
the field "waited"
what means the field "Waited"? http://i.imgur.com/zEr9L62.png
what a algorithm of this field?
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#2 2015-11-25 12:23:01
- PeopleInside
- Administrator
- From: Italy
- Registered: 2014-04-10
- Posts: 4,046
- Website
Re: the field "waited"
Hi,
is the waiting time the visitor wait before the chat has accepted by an operator.
The visitor queue time before his chat has been accepted.
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