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AxmaTest

Member

Registered: 2015-11-10

Posts: 2

Delete text "LiveHelpOnline" cut picture

Hi !

I have create a new template for the online help widget in which I put my picture.
When I'm online, it appear correclty but the text "Online help available" is wrote too.

I deduct that it happen when no specifc text was precised.
So, to resolve it, I tried to put a single char like a space. And it work nealry perfectly ! But it just also cut a bit the picture by the top ...

Notice : When I put another character like [  '  ], the caractere appear correctly also and the picture is not cut.

So how could I do that ? I didn't download any translation file for the system (except those already include in the archive).

By the way, I don't understand why translation files with "js" extension are consider to be a moovie/video ? Is it normal ?

Thanks you for the time you grant to help me .

AxmaTest

Member

Registered: 2015-11-10

Posts: 2

Re: Delete text "LiveHelpOnline" cut picture

So I'll answer to my own request.

In this case, I think that the picture was print in pourcent (%) of the size of the little text "Live online available".
So the main thing to do is to change the css of your widget theme, the font-size of the " #lhc_status_container .status-icon ".

So for example :

[== CSS ==]
#lhc_status_container .status-icon{
font-size: 20px;
}

Please, if someone see this post and think it's not the right way to fix this, give me your point of view .
In any case, I hope it will help some guys   .