Announcement

nokideen

Member

Registered: 2015-09-10

Posts: 6

Its possible to defined name as default on Chat Widget on Create Chat

Well sometime after people login to our portal, has already session user name like "John Trevor",
but when create chat its by default asked again Name* :

its possible to fill the Name* : by session user name defined above, we can include in javascript like ... (defaultname)/John Trevor/ ...

maybe there is some hidden variable to put there, so far Agent supporting chat always ask back, What is your user name on portal, because usually put name livechat and portal different name.

thank you for this great livechathelper,

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Its possible to defined name as default on Chat Widget on Create Chat

https://livehelperchat.com/pre-filling- … -140a.html

nokideen

Member

Registered: 2015-09-10

Posts: 6

Re: Its possible to defined name as default on Chat Widget on Create Chat

hello remdex,

thanks for pointing the solution.
and it works, so basically I just put prefill for username, if its already have cookies or session user name,
if it dont have session/cookies will ask for name as usually.

great first thought at first,