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#1 2015-09-03 10:02:49

Saskia
Member
Registered: 2015-08-22
Posts: 16

IP Address for API key OS Ticketing System

Hi,

just a quick question:

which IP Address need to be inserted in the API Key in the OS Ticketing System?

1441274557_osticketing.jpg

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#2 2015-09-03 10:08:05

Saskia
Member
Registered: 2015-08-22
Posts: 16

Re: IP Address for API key OS Ticketing System

also... what should be inserted here under "host" and "issueurl"?:

https://livehelperchat.com/osticket-extension-394a.html
2. Edit extension settings in osticket/settings.ini.php
set your
"api_key"
"host"
"issueurl"

Thanks

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#3 2015-09-03 18:02:44

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: IP Address for API key OS Ticketing System

IP has to be server URL from which will come request.

For
"api_key"
"host"
"issueurl"

I have updated article with example of these settings
https://livehelperchat.com/site_admin/a … rticle/394

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#4 2015-09-03 19:12:56

Saskia
Member
Registered: 2015-08-22
Posts: 16

Re: IP Address for API key OS Ticketing System

"IP has to be server URL from which will come request."

wouldn't that be the server of Live Helper Chat?

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#5 2015-09-03 21:20:13

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: IP Address for API key OS Ticketing System

Yes, it's IP of server where LHC is installed

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