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papacico

Member

Registered: 2015-07-13

Posts: 1

Can't start install

Hi i have the directory livehelperchat as a subdirectory of my domain so it will be www.mydomein.com/livehelperchat

in this directory i have lhc_web what URL do i have to use to start the installation?

Thank you

jamxbit

Member

Registered: 2015-07-10

Posts: 9

Re: Can't start install

If you install folder is http://www.mydomain.com/livehelperchat/lhc_web
this is your place of installation.
if you want your installation is http://www.mydomain.com/livehelperchat/ just move the content of /lhc_web/ to previus folder /livehelperchat/

Saludos,

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Can't start install

Just point your browser to
www.mydomein.com/livehelperchat/lhc_web/index.php/install/install

Hi i have the directory livehelperchat as a subdirectory of my domain so it will be www.mydomein.com/livehelperchat

in this directory i have lhc_web what URL do i have to use to start the installation?

Thank you

gopinathgoswami

Member

Registered: 2015-09-26

Posts: 2

Re: Can't start install

I am unable to start installation in https://www.onlinesurgicals.com/livehel … ll/install

I have a shared hosting with bluehost.com.  I have already changed file permissions to 777 to relevant folders and file.

please help

thenetking

Member

Registered: 2015-09-26

Posts: 8

Re: Can't start install

I run LHC on bluehost without any issues. What kind of error do you get, 404 etc? Did you check error logs in your cpanel?

I just had to move some stuff around and ran into the same error. I went into settings.ini.php and enabled debug. Which told me it could not find a file in the cache folder. After trying a few things I wiped permissions on my local cache files, uploaded them to the bluehost server and was good to go.

Last edited by thenetking (2015-09-26 22:25:27)

gopinathgoswami

Member

Registered: 2015-09-26

Posts: 2

Re: Can't start install

PHP Fatal error:  Class 'erLhcoreClassSystem' not found in /home3/.../livehelper/lhc_web/index.php on line 30

I could see the above in the error log in cpanel.  Please suggest what could be done...