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#1 2015-06-17 01:45:52

aldobm
Member
Registered: 2015-06-17
Posts: 5

Load denied by X-Frame-Options does not permit cross-origin framing.

Hello, please help me with the error:

Load denied by X-Frame-Options: http://ec2-54-161-134-31.compute-1.amaz … ico%20DGAC does not permit cross-origin framing.


In my case the chat window is not loaded properly, this error does not occur when I place the code of demo "https://demo.livehelperchat.com/site_ad … m/htmlcode" but with an IP inside my network or machines cloud the problem occurs:

1434505513_sin_titulo.jpg

Thanks for your help.

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#2 2015-06-17 05:02:33

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

I think these headers are added by AWS itself, really not an LHC problem...

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#3 2015-06-17 05:55:14

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Just question, how did you installed it on AWS using bitnami? or it was manually installed?

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#4 2015-06-17 13:27:58

aldobm
Member
Registered: 2015-06-17
Posts: 5

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Thanks for your answer, effectively bitnami installers use to the cloud and premises without success, you may bitnami installers have problems?

I will try to manually install an instance!

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#5 2015-06-17 13:29:23

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Yes, most likely. I'll try to contact them. Perhaps there is some header they add to apache config to disable loading content in iframe.

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#6 2015-06-17 19:25:33

aldobm
Member
Registered: 2015-06-17
Posts: 5

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Yes the apache of bitnami have restriction.

cd /opt/bitnami/apache2/conf


sudo nano httpd.conf

        
comment this sections. # Header always setifempty X-Frame-Options SAMEORIGIN and Header always merge X-Frame-Options SAMEORIGIN

<IfModule headers_module>
    <IfVersion >= 2.4.7 >
       # Header always setifempty X-Frame-Options SAMEORIGIN
    </IfVersion>
    <IfVersion < 2.4.7 >
       # Header always merge X-Frame-Options SAMEORIGIN
    </IfVersion>
</IfModule>


reboot and works

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#7 2015-06-17 19:37:17

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

I'll let them now.

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#8 2015-06-18 06:44:54

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Here is related info to everyone who will face the same issue using bitnami package.
https://wiki.bitnami.com/Applications/B … our_domain

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#9 2016-09-14 20:29:47

Ash
Member
Registered: 2016-09-14
Posts: 9

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

I know this thread is over a year old but I could really use some help with it.

I'm currently having the same issue.

Shortys HVAC Works fine

Shortys Pumps Only works if I open the chat in a new windows or maximize the chat. I'm having the same issue as OP had a year ago.

Help? I have no idea where to start. I tried to embed the code again on the main page for Shortys Pumps as suggested by another user in this forum but that did nothing. He then said it says "Load denied by X-Frame-Options: https://shortyshvac.com/live-help/index … com%2F&dt= does not permit cross-origin framing."

What's the fix for this? What files should I edit?

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#10 2016-09-14 23:43:23

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Ash please read the guide here https://wiki.bitnami.com/Applications/B … our_domain if you continue to have issues and you are using bit naming package you may need contact bitnami.  Maybe you need check or edit Apache configuration.


lol PeopleInside - Live helper chat - free limited forum support!
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#11 2016-11-13 17:53:14

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Load denied by X-Frame-Options does not permit cross-origin framing.

Seems the link to the wiki of bitnami is no more working.
You can follow that guide: https://forum.livehelperchat.com/viewtopic.php?id=2195
may solve your issue or contact bitnami support.

Last edited by PeopleInside (2016-11-13 17:53:37)


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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