Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2015-05-20 08:15:08

gustyn
Member
Registered: 2015-05-20
Posts: 2

Assign language to user.

Hello,

Is there a way to assign user to language?
I have a website in 3 different languages versions and I would like to assign user for each language.
Scenerio: Client from UK writes on live helper chat (eng website version) and he's automatically redirected to a person who's responsible for helping english speaking clients.

If it's possible, how could it be achieved

Offline

#2 2015-05-20 08:18:56

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Assign language to user.

Basically just read this.
https://livehelperchat.com/how-do-i-con … -246a.html

In your case, i just would create let say 3 departments, one per website. In embed code generation window choose specific department. You can choose embed language also.
Then just assign first department to operator one, second to second etc...

Offline

#3 2015-05-20 09:14:00

gustyn
Member
Registered: 2015-05-20
Posts: 2

Re: Assign language to user.

Thank you for the swift answer smile. Problem solved.

Offline

Board footer