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lhs_azevedo

Member

Registered: 2015-03-16

Posts: 4

Google Adwords conversion when user sends the first message

Hi guys!

I would like to call the javascript function below when a user sends the first message (Even though the chat was initiated by a proactive message)

[== JavaScript ==]
goog_report_conversion = function(url) {
	goog_snippet_vars();
	window.google_conversion_format = "3";
	var opt = new Object();
	opt.onload_callback = function() {
	if (typeof(url) != 'undefined') {
		window.location = url;
	}
}

I already have the function set up and working for a button on the page, but I also want to call it when the chat starts.

Thanks in advance

Last edited by lhs_azevedo (2015-05-11 15:33:39)

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Google Adwords conversion when user sends the first message

See this, perhaps will help.
https://livehelperchat.com/integration- … -273a.html

lhs_azevedo

Member

Registered: 2015-03-16

Posts: 4

Re: Google Adwords conversion when user sends the first message

Thank you remdex. I did some testing here and the "start_chat_cb" fires when the user receives a proactive message too. Is there any way to prevent this?

If not, how complex is to create a callback that fires only when the user starts the chat? (When I hear the backend notification).

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Google Adwords conversion when user sends the first message

Sorry, that's the only callback exists. It's all up to you. They in general should be different ant should be different once started by proactive and normal started. If it does not work. It does not work only for you...