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Hector

Member

Registered: 2015-02-03

Posts: 7

Custom text for department in pre-chat form

Hello, my question is: how do I customize a data to a department? Example: if the cliente choose the department "customer support" aparezcaa a field of "number of client" to complete the form to start the chat

It would be a great help, very good script soon i will do my donation that deservedly well worth .... leaving a screenshot of what I would like to do (example of livezilla)

Screenshots.
Normal Pre-chat:

What I would like to do:

Kind Regards

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Custom text for department in pre-chat form

Hi,

At the moment it's not possible. Just curious where would you set these custom fields?

Hector

Member

Registered: 2015-02-03

Posts: 7

Re: Custom text for department in pre-chat form

Hi *** 

It would be great if you can customize to any department if they wish to do so, but if not, only in "customer support", it would be helpful for many users 

kind regards 

Last edited by Hector (2015-02-04 19:48:06)

Hector

Member

Registered: 2015-02-03

Posts: 7

Re: Custom text for department in pre-chat form

my donation was made and thanks for all...

only one question for curiosity, are you planning to add text fields in the selection of an apartment? hopefully if serious excellent, to save time to buyers and more complete your script

I wish you a great day