Announcement

tiagocaus

Member

Registered: 2015-03-02

Posts: 23

Does not work after update.

I upgraded to the latest version. Now no longer opens. It is a white screen.
What to do?

Thank U.

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Does not work after update.

I ques you did not udpated database before proceeding.
https://livehelperchat.com/article/view/63

Try second method for update
Download most recent LHC version. Overwrite doc,ezcomponents,lib,modules,pos,translations,design folders.
Copy from doc/shell/upgrade.php file to root folder of LHC
In your browser type chatfolder/upgrade.php, it will update database to the most recent version and clear cache automatically
Delete upgrade.php from root folder

tiagocaus

Member

Registered: 2015-03-02

Posts: 23

Re: Does not work after update.

It worked. Thank U.