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Robotics445

Member

Registered: 2014-02-25

Posts: 64

Re: Integration with Google Analytics event tracking

Ok, thanks again for all you help, much appreciated

On 3 July 2014 13:59, Remigijus Kiminas <rem...***.com> wrote:

Hi,

Yes areas returns if there is some data.
No way to export, but you can fill github feature request if you want it.

On 3 July 2014 15:57, Stewart Robertson <jav...***.com> wrote:

Hi, this is what I see,
https://dl.dropboxusercontent.com/u/90534254/Temp/2014-07-03%2013_54_13-Live%20Helper%20Chat%20-%20live%20support%20-%20Waterfox.png

Will the areas for closed and pending chats return when chats come in?
Also, any way to export email addresses of users out of livehelperchat in bulk?

With thanks

On 3 July 2014 13:49, Remigijus Kiminas <rem...***.com> wrote:

It should be ok. Anyway really without personal look i don't know. Try just completely change desgn folder. Then definetely all will work.

On 3 July 2014 15:46, Stewart Robertson <jav...***.com> wrote:

Thank you! I've disabled custom theme, and updated missing files, how does this log look:
https://dl.dropboxusercontent.com/u/90534254/Temp/RHG_LivechatErrorLog2.txt

...anything else I need to do?
Thanks

On 3 July 2014 12:48, Remigijus Kiminas <rem...***.com> wrote:

Just create a fresh copy of this "extension/unbrand/design/unbrandtheme/tpl/pagelayouts/parts/page_footer.tpl.php"
copy it from defaulttheme and then unbrand. Or you can just remove it.
Also you can try to disable unbrand extension as a whole to see does it helps.

On 3 July 2014 14:46, Stewart Robertson <jav...***.com> wrote:

hi Remdex, I've updated everything as per version B instructions, footer file looks ok.

Error log:
https://dl.dropboxusercontent.com/u/90534254/Temp/RHG_LivechatErrorLog.txt

Any ideas what I could try now?
Thanks

On 3 July 2014 11:56, Remigijus Kiminas <rem...***.com> wrote:

http://livehelperchat.com/during-some-action-app-returns-white-screen-what-to-do-215a.html

And try to follow B option of update.

http://livehelperchat.com/article/view/63

Also clear cache. But i ques if you have overridden some files, they were changed in recent versions. Especially page footer.

On 3 July 2014 13:52, Stewart Robertson <jav...***.com> wrote:

hi remdex, since updating to latest livechat version, my admin home page no longer shows current chats, menu options, etc:
https://dl.dropboxusercontent.com/u/90534254/Temp/LivechatBlankAdminScreen.JPG

Previous version was 1.86.
Is this normal? How would i show the main admin screen again? Any ideas what files may be affected or how to resolve pls?

Thanks again

On 25 February 2014 14:57, Remigijus Kiminas <rem...***.com> wrote:

Could you give me sample how adsense code should look like?
But it's perfectly doable

2014-02-25 16:26 GMT+02:00  <jav...***.com>:

Hi, how would I go about integrating livehelperchat with Google Analytics events so that (e.g.) when the user clicks the 'Start Chat' button, an event is recorded within analytics?

Many thanks