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#1 2015-01-10 15:12:44

hridaya
Member
Registered: 2015-01-10
Posts: 6

You do not have permission to view this chat, or chat was deleted

i got following message

You do not have permission to view this chat, or chat was deleted

after posting the message and admin  also online.. and i check db there is message in  lh_msg table

can you help me what may be the issue


Thank you

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#2 2015-01-10 16:57:45

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: You do not have permission to view this chat, or chat was deleted

Sorry,

But here all works. Your report does not give any sufficient information to reproduce it on demo.livehelperchat.com

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#3 2015-01-11 02:11:31

hridaya
Member
Registered: 2015-01-10
Posts: 6

Re: You do not have permission to view this chat, or chat was deleted

yes demo is ok and my installed system is also  working till yesterday . when i truncate the table   lh_msg  and lh_chat  then i got this message

You do not have permission to view this chat, or chat was deleted

Last edited by hridaya (2015-01-11 02:14:42)

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#4 2015-01-11 02:13:23

hridaya
Member
Registered: 2015-01-10
Posts: 6

Re: You do not have permission to view this chat, or chat was deleted

Click here for screenshoot

Last edited by hridaya (2015-01-11 02:15:06)

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#5 2015-01-11 02:39:45

hridaya
Member
Registered: 2015-01-10
Posts: 6

Re: You do not have permission to view this chat, or chat was deleted

After  truncate the table   lh_msg  and lh_chat and again sent message  then i got that error message    and user can not chat with any of the site support team..

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#6 2015-01-11 13:43:08

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,688
Website

Re: You do not have permission to view this chat, or chat was deleted

So user just have to click close button in the widget header and click status widget again. Or i'm missing something?

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