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#1 2014-11-20 19:48:16

fess
Member
Registered: 2014-11-20
Posts: 2

Desktop client

Hi all.

I'm try to use desktop client fro windows but it dosen't connect to the server, can that be cause I'm using ssl?

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#2 2014-11-20 19:57:40

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Desktop client

Hi,

No, desktop client supports SSL also. Make sure you are entering address with https://

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#3 2014-11-20 20:29:32

fess
Member
Registered: 2014-11-20
Posts: 2

Re: Desktop client

of course adress with https:// , but dosen't connect. In nginx I'm use redirect from http to https that why asked about ssl:

listen 80;
        server_name domain
        return 301 https://$server_name$request_uri;  # enforce https
        rewrite ^(.*) https://domain$uri permanent;

When try to login using http I'm recive error "Authentication failed" (thinked that is logical program doesn't understand redirects), when using https nothing happens.

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#4 2014-11-21 08:43:02

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Desktop client

Sorry, but here all works.

1. You can try to connect to demo.livehelperchat.com it has https also, if you can do that it means there is problem on your side.
2. In any case there is commercial support if you need one...

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