Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

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#1 2014-10-22 09:55:53

Robotics445
Member
Registered: 2014-02-25
Posts: 64

Live widget inactive on click

Hi, On a fresh install on www.safehavenwomensrehab.com, when I click on the the live chat widget or the 'Live help is online' box in bottom right, no pop up appears, the windows just close with no opportunity to start chat.

Any thoughts as to how to fix?

Much appreciated, thank you smile

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#2 2014-10-22 15:28:59

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Live widget inactive on click

It's an error in your Javascript. While programming callback for LHC you made an error please sooe your google chrome console.
1413991736_callback.jpg

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#3 2014-10-23 13:00:33

Robotics445
Member
Registered: 2014-02-25
Posts: 64

Re: Live widget inactive on click

Thanks! Worked when I fixed the code from this.

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