Live Help Embed Code (widget) mobile

johninde · 2014-10-02 02:55:04

Hello,

I have your code embed but the mobile (responsive layout for status widget) does not work correctly with my theme. I would like to see a way to disable the chat from mobile devices or to better troubleshoot the responsive layout for status widget. Even some more features for the responsive layout would be great.

Thanks

remdex · 2014-10-02 05:18:06

You can disable responsive while generating embed code.
"Disable responsive for status widget"

johninde · 2014-10-02 12:20:13

Remdex,

Yes I know what and have tried that as well but it blocks some details of the site. I have tried it both ways and it seems to work better with responsive on. I would like to see it fixed and also a options to turn off chat (not seen from a mobile device) when it kicks into responsive mode.

In action: https://www.xtreme-hosting.com

remdex · 2014-10-02 13:44:45

Sorry, but i do not understand what exactly does not work...

johninde · 2014-10-03 12:27:02

My system does not look good as the way I designed my site. So I would like to have the chat not show up on viewing from mobile. Like a way to remove it from being displayed. Before the last update it stay at the top now it rides below my top menu and the slide so it does not look good

raj.sharma · 2014-10-03 14:28:27

*** If I am right then you do not want to show chat widjet while someone is viewing your site on mobile, well you cannot disable it just for particular device unless you write some custom code and check screen size, how about you make it in right middle that way it will slide open and if screen size will be less than 1024 (please check document for this) then widet will open in new window

johninde · 2014-10-03 15:13:25

Yes you are correct that is what I am needing but the side option again takes away from the topic of the site. The coding is already in place to change it to responsive as it moves it to the top. So it should be simple to add a option to disable the chat in place of being responsive at all.

remdex · 2014-10-03 18:45:44

I just would add some responsive css to the site to hide widget completely on monitors with less resolution than 640px width, something like that should work. Just to add it in your site css

*** only screen and (max-width : 640px) {#lhc_need_help_container{display:none!important;}#lhc_status_container{display:none!important;}}

johninde · 2014-10-03 18:58:55

Yes, sir that worked. Thank you!

Announcement

#1 2014-10-02 02:55:04

Live Help Embed Code (widget) mobile

#2 2014-10-02 05:18:06

Re: Live Help Embed Code (widget) mobile

#3 2014-10-02 12:20:13

Re: Live Help Embed Code (widget) mobile

#4 2014-10-02 13:44:45

Re: Live Help Embed Code (widget) mobile

#5 2014-10-03 12:27:02

Re: Live Help Embed Code (widget) mobile

#6 2014-10-03 14:28:27

Re: Live Help Embed Code (widget) mobile

#7 2014-10-03 15:13:25

Re: Live Help Embed Code (widget) mobile

#8 2014-10-03 18:45:44

Re: Live Help Embed Code (widget) mobile

#9 2014-10-03 18:58:55

Re: Live Help Embed Code (widget) mobile

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