Announcement

MojoTojo Elmore

Member

Registered: 2014-07-02

Posts: 7

Sometimes the Guest window doesn't refresh by itself!

Hi guys

I just installed the latest via CPANEL>Fantastico  and it was a breeze.

However when i was testing it, the GUEST window would not get Operator messages until the next time the guest submits a message then the recent operator messages come flushing into the guest's window 

Why is that? Is it because I'm logged in to both admin and guest on the same browser?

I'd hate to think this is happening also in production state, imagine the inconvenience and misunderstanding that it may cause......

Regards

https://groups.google.com/forum/#!topic … cQjuuVVgfk

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Sometimes the Guest window doesn't refresh by itself!

Hi,

It's something not right with your hosting.
Try to use chrome debug output to see is there any errors etc.
http://livehelperchat.com/i-have-embedded-widget-code-but-widget-is-not-shown.-what-to-do-265a.html

In iframe there should be called frequently these queries
http://demo.livehelperchat.com/chat/checkchatstatus/ rest part of request.