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#1 2014-09-22 17:39:05

tizimazza
Member
From: Brazil
Registered: 2014-08-18
Posts: 16

unread messages lists

Hi im using desktop client with 3 users. When i enter in the web admin interface it keeps displaying a list of unread messages, but when i click on it to see the conversation, i see that are messages i had already read, or my users had already answered. I just dont get it why it keeps displaying it as unread messages. Can you help me with that?

Thanks

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#2 2014-09-22 17:48:25

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: unread messages lists

Sorry, no idea.
I think perhaps just desktop client API does not set messages as read and that's all. I will check in some time this.

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#3 2014-09-22 17:53:55

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: unread messages lists

Hi again,

Your issue should be fixed. It will apply for all new chats.
https://github.com/LiveHelperChat/liveh … 8b65655fa1

Just replace this one file and clear cache.

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#4 2014-09-22 17:54:21

tizimazza
Member
From: Brazil
Registered: 2014-08-18
Posts: 16

Re: unread messages lists

Ok Thanks for your answer

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