Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
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Hello Rem
I have found two things at the moment:
1. If you search for active chats lets say from date spetember 11 2014 to september 13 2014 then it will not show september 13 chats, one day less chat will be shown (I hope I am making sense:))
2. When user closes the chat then the message comes user has left chat, but it flashes just for few seconds is there anyway to increase the time limit.
3. While user is talking with operator and he navigates from one page to another then operator gets a flash message that user has left chat, but he is still chatting so any way to overcome this.
Thanks for your help
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1. Won't be changed.
2. No, won't be changed. grey or green user icon at chat tab indicates is user online or left a site.
3. For this one i tried to experiment a little bit. You can try to update and see then. Now first user has left a chat will be shown and then user current page at the moment user icon changes to green one.
https://github.com/LiveHelperChat/liveh … 6e96ba1ce0
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For 1st I modified code little bit on my local system
ib/core/lhcore/lhsearchhandler.php
if (isset($field['datatype']) && $field['datatype'] == 'date') {
$dateFormated = self::formatDateToTimestamp($inputParams->$key);
if ($dateFormated != false) {
$filter['filterlte'][$field['filter_table_field']] = $dateFormated+'86400';
}
So I added minutes here, I hope this does not effect other parts
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