Live Helper Chat support forum.. Old google groups forum can be found here

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#1 2012-10-16 23:37:33

Johan Fourie
Member
Registered: 2012-10-16
Posts: 1

Hello.

Hello.
Thanks for the open source application. Looks great. I am also interested in developing it further. I saw the previous post.
I want to know how to turn off the setting that it is always online. Is this populated by Java?
Is there no configuration for it?
For example, even though I am offline it shows I am online and does not allow me to save messages unless I deny them the chat. Which does not tell me to which email it will go.
Regards,Johan

https://groups.google.com/forum/#!topic … o6MQ9VUEY0

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#2 2012-10-17 06:58:56

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,686
Website

Re: Hello.

Hi,
1. If you are opened backoffice. It knows this by backoffice status.2. Not sure that understood. Usually if you do nothing regarding pending chats. You can always see them in right column. There is no notification saying that you have pending chat.
I hope it helps.

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