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santosh pathak

Member

Registered: 2013-08-24

Posts: 4

Chat option not functioning as it should be

Dear All,
I have uploaded the LHC here
cs.spheretech.biz
and the embedded code here
http://cs.spheretech.biz/chat.html/chat.html

What i want to achieve with LHC is
On my website there is an page for Customer SupportOn that page i want to embed the chat form.like this http://cs.spheretech.biz/chat.html/chat.html

so that when visitors visit the customer support page, they can directly chat with the me.Many visitors can chat with me , but i must be able to manage them from a single panel.
all this works fine, just thatsay when i access http://cs.spheretech.biz/chat.html/chat.html from two diffrent PC, say PC1(client)and PC2(client)and access the admin panel from PC3 (Server)
so all the PC's are able to see the chats with all other pc'sits just like all PC's are communication in a group.
But i want that, PC1 and PC3 interaction must be only to themPC2 and PC3 Interaction must be only to them,
Just like Zopim or Olark does.
I guess this is possible with some configuration in Chatbox section with secret hash etc
Please guide me on the same
Thank You

https://groups.google.com/forum/#!topic … wav0arDG0g

santosh pathak

Member

Registered: 2013-08-24

Posts: 4

Re: Chat option not functioning as it should be

My Bad,Just figured out the silly mistake i was doing
Actually i should have used this URL to embed the chat
http://cs.spheretech.biz/index.php/chat/startchat
i  had used the shoutbox code to embed

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Chat option not functioning as it should be

Hi,

Yes exactly

And code generation should be like: /index.php/site_admin/system/embedcode

2013/8/24 santosh pathak <shant...***.com>

santosh pathak

Member

Registered: 2013-08-24

Posts: 4

Re: Chat option not functioning as it should be

Hisorry i didnt got this
And code generation should be like: /index.php/site_admin/system/embedcode
Also,I want to embed the chat in one page
The page divided in two columnleft side is for some text info and on right side, want to show the chat toolso there must be no pop up no new window from same page visitor must be able to fill in the mandatory details and start chatting
so how to achieve this ?

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Chat option not functioning as it should be

Choose "Page embed code"

2013/8/25 santosh pathak <shant...***.com>

santosh pathak

Member

Registered: 2013-08-24

Posts: 4

Re: Chat option not functioning as it should be

Oh Got that
i used page embed code from Chatbox section so it was like a shoutbox
this time i took the code from the settings section, as shown in your screenshot
it worked
thanks alot buddy