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Brandon Sjelin

Guest

Cant see embeded widget

Hello, I'm trying to embed the widget using the Native Placement option, however it doesnt show up at all unless i select one of the options to display it off to the side. Does it look like anything is missing from this code?
<!-- Place this tag where you want the Live Helper Status to render. --><div id="lhc_status_container" ></div>
<!-- Place this tag after the Live Helper status tag. --><script type="text/javascript">var LHCChatOptions = {};LHCChatOptions.opt = {widget_height:340,widget_width:300,popup_height:520,popup_width:500};(function() {var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true;var refferer = (document.referrer) ? encodeURIComponent(document.referrer) : '';var location  = (document.location) ? encodeURIComponent(document.location) : '';po.src = '//support.digital-rx.com/~yroushdy/support/chat/index.php/chat/getstatus/(position)/original/(top)/350/(units)/pixels/(identifier)/Testing 1 2 3?r='+refferer+'&l='+location;var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s);})();</script>

https://groups.google.com/forum/#!topic … 0DLaXJjkRQ

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Cant see embeded widget

Hi,

Is it possible to see a page where you are using this code?

2013/11/4 Brandon Sjelin <ninthworl...***.com>

Brandon Sjelin

Guest

Re: Cant see embeded widget

Just set up a test page before we implement it on a live environment.... still trying to set it all up.
http://support.digital-rx.com/chat/test.php

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Cant see embeded widget

Your server produces.

Not found error. I also recomed remove identifier part. It's really not needed in your case.
http://support.digital-rx.com/chat/index.php/chat/getstatus/(position)/original/(top)/350/(units)/pixels/(identifier)/r=&l=http%3A%2F%2Fsupport.digital-rx.com%2Fchat%2Ftest.php

Another thing i ques there is issue with fix_path in your hosting:
Similar to this one:
http://livehelperchat.com/godaddy-configuration-tutorial-avoiding-no-input-file-specified-error-119a.html

If what just as your hosting provider why above request gives file not found.

2013/11/4 Brandon Sjelin <ninthworl...***.com>

Brandon Sjelin

Guest

Re: Cant see embeded widget

Hosting provider is Host Gator.... why would the other options work, but not the native placement? isnt it the same thing, just a different location of the code?

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Cant see embeded widget

Just a little bit different generated JS request code. I suggest to write hostgator perhaps they will have some solution.

2013/11/4 Brandon Sjelin <ninthworl...***.com>