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Hello,
i've got a problem, every time a chat is incoming i see the following System-Assistant Mesages in the Chat-History. They become even more when i waited to long before accepting the chat. Ist it possible to disable these messages?
System-Assistent: Chat wurde automatisch übergeben an "xy" von "xy"2013-11-11 15:29:51System-Assistent: Chat wurde automatisch übergeben an "xy" von "xy"2013-11-11 15:29:55System-Assistent: Chat wurde automatisch übergeben an "xy" von "xy"
Thank you for this nice application
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Hi,
What version you have? Like I'm not sure how this is possible
2013/11/11 Andre <w...***.de>
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Ok, i understood atleast, half this happens then chat is automatically transfered to some department, I ques you configured automatic transfer incorrect.
2013/11/11 Remigijus Kiminas <rem...***.com>
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In particular case, automatic transfer is done that way that transfer is done to the self department
2013/11/11 Remigijus Kiminas <rem...***.com>
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Thank you!
That was the problem! I've turned
the automatical transferring off and now the messages are gone.
Am Montag, 11. November 2013 15:42:22 UTC+1 schrieb Remigijus Kiminas:
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