Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2014-07-14 14:44:39

Robotics445
Member
Registered: 2014-02-25
Posts: 64

Sidebar form not showing with another form on page

hi remdex, is there a reason why, a livechat embed in the sidebar does not show when I have another live chat box in the main body? e.g. http://www.abbeycarefoundation.com/alcohol-drug-rehab/
Thanks smile

https://groups.google.com/forum/#!topic … UwvjiEtfI4

Offline

#2 2014-07-17 12:52:22

Robotics445
Member
Registered: 2014-02-25
Posts: 64

Re: Sidebar form not showing with another form on page

hi, any thoughts on this?
Thanks

On Monday, July 14, 2014 1:44:39 PM UTC+1, Robotics445 wrote:hi remdex, is there a reason why, a livechat embed in the sidebar does not show when I have another live chat box in the main body? e.g. http://www.abbeycarefoundation.com/alcohol-drug-rehab/
Thanks smile

Offline

#3 2014-07-17 13:50:36

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Sidebar form not showing with another form on page

At the moment i see help box on the right bottom corner in your site.

Offline

#4 2014-07-17 13:59:48

Robotics445
Member
Registered: 2014-02-25
Posts: 64

Re: Sidebar form not showing with another form on page

Thanks, what I mean is the form is the RHS sidebar is not showing, whilst the in-page at the footer, is showing - is there a reason for this?
https://dl.dropboxusercontent.com/u/90534254/Temp/Screenshot%20-%2017_07_2014%20%2C%2012_57_20.png


Thanks

Offline

#5 2014-07-17 14:05:12

Remigijus Kiminas
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: Sidebar form not showing with another form on page

You have already placed one embed code at the bottom of page. It can be only one per page.

Offline

#6 2014-07-24 18:08:41

bc
Member
Registered: 2014-07-24
Posts: 1

Re: Sidebar form not showing with another form on page

This was one of the things I faced wanting to put the live chat corner popup thing  at the bottom and then a live chat button in the header at the top, and only one or the other would work.

Offline

Board footer