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#1 2022-07-18 20:19:23

New member
Registered: 2022-01-25
Posts: 4

Change department name at start of chat


Hello, I would like to know if it is possible for me to change this name 'Department' there on this initial screen of the chat. Because the options listed there that I'm using refer to Cities, so I'd like to just change this display name to 'Cities' instead of 'Department'


#2 2022-07-19 09:10:30

From: Italy
Registered: 2014-04-10
Posts: 4,046

Re: Change department name at start of chat

Hi talles.mayk, thank you for your great question on the live helper chat forum!
We need maybe wait a reply from the developer remdex.

I think at the moment you cannot change this text in the live helper chat interface.
What maybe you can do is create a custom field but I understand you need use the department, just change the title of the department.

Please try to wait a reply here, if no replies you can try to follow links on my signature.
You can also try to ask on Discord .
Thank you for your patience and for using live helper chat!

Have a nice day!  cool

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