Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

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#1 2022-04-11 10:15:12

New member
Registered: 2022-02-16
Posts: 9

Telegram Issue

Hi all,
I've followed the related tutorial for installing telegram.
I've created a department that is associated to a bot in LHC and the bot works fine.
Then I've associated my bot to telegram.
If I check "This bot acts as a client" telegram answer me: You do not have any chat associated with your account!
If "This bot acts as a client" is not checked the chat is open and operators are able to write message but the bot is not called.
Could you help me please?
Thank you


#2 2022-04-15 17:48:22

From: Italy
Registered: 2014-04-10
Posts: 4,046

Re: Telegram Issue

Hi, I'm sorry to see no replies.
The developer can be busy.
On my signature can find more info on how you can try to obtain more support.

The forum support for free is limited.
You can always also check the official documentation:

lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]


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