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wotan6891

New member

Registered: 2022-03-12

Posts: 6

Hide the Modules Section

hello,

congratulations for your great work on this chat platform.

I would like to know this:

1. how to hide the modules section that is on the desktop. where are the modules: (questionnaire, FAQ, chatbox, offers, forms.)?

2. How to cancel or remove permissions to a user role?

3. how to hide in permissions of a user role 1 desktop widget called: "online visitors"?

Thanks for your help.

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Hide the Modules Section

You need to adjust roles.
https://doc.livehelperchat.com/docs/users/users-roles

wotan6891

New member

Registered: 2022-03-12

Posts: 6

Re: Hide the Modules Section

Thanks for the reply.

Another question:

1. How to enable frequently asked questions by departments? so that the operator can create them but only for his department.

2. How do I locate the questions and answers in the chat? so that when the visitor clicks the chat button, they will first see the FAQ, and if the FAQ didn't work for them, they can also start the chat immediately.

3. Does the osticket extension require an external installation of the ostickets software?

remdex

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: Hide the Modules Section

1,2 There is no such thing.
3. Should be installed separately

wotan6891

New member

Registered: 2022-03-12

Posts: 6

Re: Hide the Modules Section

hello,

thanks for your reply.