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#1 2021-07-01 16:46:28

New member
Registered: 2021-07-01
Posts: 1

Notifications to mobile app on iOS

I have tried everything I can to get notifications working.  Using the latest version as of  7/1/2021, iOS version 14.6 (iphone), Live Helper chat mobile app version 1.6.

I have notifications enabled in Mobile settings

I have notification for Live Helper chat set to always.  No low power is enabled.  Other apps work just fine for notifications.

I deleted the app and deleted the session. Then reinstalled.

I can only get the notifications as soon as I open the app. It will not send when phone display is off or even if in another app.

Thanks for any insight.


#2 2021-07-03 07:45:12

From: Italy
Registered: 2014-04-10
Posts: 4,046

Re: Notifications to mobile app on iOS

Hi, I'm sorry to read about this issue.
Welcome on the live helper chat forum!

If your topic will still not get an answer from remdex, the developer that can be busy and take a little bit more time in reply,
you can try to open an issue on GitHub

lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]


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