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David

Member

Registered: 2014-01-24

Posts: 85

auto invite or invite using images

Hi i was curious if it was a planned feature to allow us to upload mapped images that we could invite the user to chat with using mapped buttons.
included are some sample images that we would like to have slide into the page view on certain occassions. 
And be able to use the admin to config  each one (have several of course for different situations)a. what url they should be onb. how many pages they need to have viewedc.the referring paged.and now long they have been sitting
if the visitor meets these config values then they get the auto invite image. 
for example:
1. if the visitor has been sitting on our specials page for some time and may need help.  They may get this image
https://lh3.googleusercontent.com/-xGJ8AMeahaI/UuLb8IPYN6I/AAAAAAAAABU/wNnvAACq9dk/w140-h56-p/layer-stressed_invite.gif

2.  if we missed them when they tried to contact us then they may get something like thishttps://lh3.googleusercontent.com/-4l3tHx9FZAQ/UuLba89xg6I/AAAAAAAAABM/b6hKIeSL4ug/w130-h140-p/sorrymissed.gif

3. or just for a general index display if they have been sitting on the index page for a while then they might get something like thishttps://lh3.googleusercontent.com/-tnuz7UJ11RE/UuLa867FB7I/AAAAAAAAABE/mWj_D7nzL0o/w140-h77-p/female_invite.gif
you get the idea.  And we could have those set up as auto invite or choose and send them manually when we choose to.
thanks

https://groups.google.com/forum/#!topic … BF7hta6jxU

David

Member

Registered: 2014-01-24

Posts: 85

Re: auto invite or invite using images

Just wanted to add that we should be to create our own invite images and map the buttons and be able to pass that conf button locations to the admin section for that image.

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: auto invite or invite using images

Hi,

At the moment it's not planned. Just few questions. At the moment if our invitation is triggered it stays there untill users closes it and is not processed for some perioud of time(configurable variable). Does this applies to your logic also? Once triggered any of your described scenarios popup it stays there and any other triggers are not processed even after closes a invitation?

2014/1/25 David Livingston <csduran...***.com>

Just wanted to add that we should be to create our own invite images and map the buttons and be able to pass that conf button locations to the admin section for that image.

David

Member

Registered: 2014-01-24

Posts: 85

Re: auto invite or invite using images

If they get an image invitation and they click "no thanks" then they do not get another one during the same session id (which are cleared out after a time from the db)  this allows the visitor to say no and not be bothered again.   However the operator has the option to reinvite them using a different image that is more specific in nature via drop down layer invite menu. 
However if the visitor does not respond to the invite in a certain time, then once they refresh the page then the invite is set automatic just as if they clicked "no thanks"  this way the invite is not following them from page to page and harassing them.

David

Member

Registered: 2014-01-24

Posts: 85

Re: auto invite or invite using images

also on another note, just to be clear, it all depends if it is and AUTO invite or a operator controlled invite. Once they say no then the AUTO is disabled for them this session.

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: auto invite or invite using images

Ok,

Here we go.
1. Our invitations are not based on sessions they are based on configuration timeout value. So you can adjust to as little as one hour after last invitation show.
2. Manual invitation we have this already nothing to do there.

All other stuff related to your thoughts I have filled these enhancement issues.
https://github.com/remdex/livehelperchat/issues/255
https://github.com/remdex/livehelperchat/issues/254

https://github.com/remdex/livehelperchat/issues/253

Seems, all for now you, just gonna have to wait until all the magic happens

2014-01-25 David Livingston <csduran...***.com>

Remigijus Kiminas

Administrator

From: Lithuania

Registered: 2012-09-23

Posts: 3,661

Website

Re: auto invite or invite using images

Most of the enhancements were implemented.
http://livehelperchat.com/new-version-1.82v-users-requested-features-260a.html

2014-01-25 Remigijus Kiminas <rem...***.com>