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#1 2021-02-24 05:03:10

Orestico
New member
Registered: 2021-02-12
Posts: 6

Notifications problems

Hi everyone here again!

I’ve been having a trouble with notifications in the app.
Yesterday, when I opened the app I had a pending chat, but it never notified me.
Today, it happened again, a client requested chat support and it didn’t notify.

Luckily, I’m requesting the email, so Im able to contact him later by mail.

When it happens, I open start the app it seems this is loading, so it shows the circle symbol.
I have an IPhone device, software version 14.2 iOS.

Hope you can help me ?

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#2 2021-02-24 05:12:04

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,477
Website

Re: Notifications problems

Please follow documnetation. Everything you might need is there
https://doc.livehelperchat.com/docs/mobile/

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