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#1 2021-02-23 23:32:46

manifesto
New member
Registered: 2021-02-23
Posts: 1

error 503

Hi
we are strugglin with an error 503 that we cant fix,
we dont have any error on apache logs that let us a clue about the issue

we enable the debug without get any info that we can use
i enable bcmath as was suggested in other post without success

on cache/default.log i get:


[== Undefined ==]
[trace:Error:private] => Array
        (
            [0] => Array
                (
                    [file] => /home/municipa/public_html/ventanillavirtual/lhc/lib/core/lhexternal/MaxMind/Db/Reader/Decoder.php
                    [line] => 236
                    [function] => decodeBigUint
                    [class] => MaxMind\Db\Reader\Decoder
                    [type] => ->
                    [args] => Array
                        (
                            [0] =>                         [0] => var/external/geoip/GeoLite2-Country.mmdb
                        )

                )

            [8] => Array
                (
                    [file] => /home/municipa/public_html/ventanillavirtual/lhc/lib/models/lhchat/erlhcoreclassmodelchatonlineuser.php
                    [line] => 399
                    [function] => __construct
                    [class] => GeoIp2\Database\Reader
                    [type] => ->
                    [args] => Array
                        (
                            [0] => var/external/geoip/GeoLite2-Country.mmdb
                        )

                )

            [9] => Array
                (
                    [file] => /home/municipa/public_html/ventanillavirtual/lhc/lib/models/lhchat/erlhcoreclassmodelchat.php
                    [line] => 580
                    [function] => getUserData
                    [class] => erLhcoreClassModelChatOnlineUser
                    [type] => ::
                    [args] => Array
                        (
                            [0] => max_mind
                            [1] => 181.167.249.23
                            [2] => Array
                                (
                                    [detection_type] => country
                                    [city_file] => var/external/geoip/GeoLite2-City.mmdb
                                )

                        )

                )

can you help me to figure out the issue?
thanks

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#2 2021-02-24 04:41:22

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,507
Website

Re: error 503

Is is still the same, bcmath is not enabled on your server... And you did not pasted error itself but you pasted stack trace.

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