Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions

You are not logged in.

Announcement

#1 2020-11-16 18:04:25

milatovskaja
Member
From: Belarus
Registered: 2020-11-16
Posts: 39

Notification disappears "operator typing"

Dear members, i again ask for your help.
How to manage notification in the lower right corner "operator typing"?
It used to be displayed, but now it has disappeared.
I'm still researching settings and experimenting with them, but i can't find where i could turn on/off this notification.
Regards and thanks

Offline

#2 2020-11-16 19:34:46

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Notification disappears "operator typing"

Hi, what version of live helper chat are you running?
Operator type from the web interface or Windows app?


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#3 2020-11-16 20:01:12

milatovskaja
Member
From: Belarus
Registered: 2020-11-16
Posts: 39

Re: Notification disappears "operator typing"

PeopleInside wrote:

Hi, what version of live helper chat are you running?
Operator type from the web interface or Windows app?

hello, i use last version
today upload from github
and there is no notification only when you type from phone (android im use),
but first time i installed lhc, everything was displayed.

Offline

#4 2020-11-16 20:14:27

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Notification disappears "operator typing"

The new version need maybe an .htaccess configuration.
https://doc.livehelperchat.com/docs/mobile/


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

#5 2020-11-16 20:45:42

milatovskaja
Member
From: Belarus
Registered: 2020-11-16
Posts: 39

Re: Notification disappears "operator typing"

PeopleInside wrote:

The new version need maybe an .htaccess configuration.

This now work fine when changed .htaccess
Thank you for you help and you work kiss

Offline

#6 2020-11-16 20:53:51

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 4,046
Website

Re: Notification disappears "operator typing"

lol  I'M happy to read the issue has been resolved.
Thanks for your kind words and your sweet smile.

Take care, enjoy live helper chat and have a great week.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

Offline

Board footer