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#1 2020-10-07 11:46:34

FelipeLeal
New member
Registered: 2020-09-29
Posts: 7

Historical preview, post screen satisfaction survey

Hi,

One of the chat users reported that the chat preview button after the satisfaction survey screen did not work on his android, the button did not perform any action.

I downloaded the LHC about 3 weeks ago, I don't know how to correctly inform the version (I downloaded the latest version on the download date), or if there is already a correction for this item in a more recent version.

1602071151_lhc_preview_chat_android.jpg

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#2 2020-10-07 11:56:54

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,257
Website

Re: Historical preview, post screen satisfaction survey

I'll check at the end of this week.

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#3 2020-10-07 12:07:59

FelipeLeal
New member
Registered: 2020-09-29
Posts: 7

Re: Historical preview, post screen satisfaction survey

remdex wrote:

I'll check at the end of this week.

remdex, thank you very much. regards.

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#4 2020-10-07 12:35:59

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,257
Website

Re: Historical preview, post screen satisfaction survey

Well,

I just tested and for me all works. Please try to update...

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#5 2020-10-07 12:42:08

FelipeLeal
New member
Registered: 2020-09-29
Posts: 7

Re: Historical preview, post screen satisfaction survey

How do I perform an update in my environment?

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#6 2020-10-07 12:42:49

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,257
Website

Re: Historical preview, post screen satisfaction survey

What exactly is your environment?

https://doc.livehelperchat.com/docs/upgrading

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