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#1 2020-09-15 08:54:40

codimcc
Member
Registered: 2020-09-03
Posts: 24

Autotranslation for non default logins

Hi Remdex!

I have now following issue. 3 users, default - admin, and two more, let's say user2 and user3. All they are in the administrator's group and administrator's role. When auto translation enabled and admin writes in English, visitors gets answers on required language, Spanish, for example. Admin gets original (ES) and translated messages in English as it should be. But if I logged under user2 or user3 to the admin area and writing in English then user gets messages from the agent in English but in the agent area I still see both languages, so auto translation looks enabled. Embed code - correct, profiles language settings are the same for all 3 logins. Any ideas?

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#2 2020-09-15 10:19:59

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,257
Website

Re: Autotranslation for non default logins

So if everything works for admin as I understood but does not work for user2 means it's just some configuration... What exactly to change I don't know...

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#3 2020-09-30 07:59:18

codimcc
Member
Registered: 2020-09-03
Posts: 24

Re: Autotranslation for non default logins

remdex wrote:

So if everything works for admin as I understood but does not work for user2 means it's just some configuration... What exactly to change I don't know...

it was an issue on my side. thanks for the participation!

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