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#1 2020-09-29 19:39:27

FelipeLeal
New member
Registered: 2020-09-29
Posts: 9

(solved) Chat history

Hi,

I had a doubt, is there any configuration to keep the chat history as the customer talks, even if he ends the call?

Last edited by FelipeLeal (2020-09-30 11:28:55)

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#2 2020-09-30 07:30:05

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 3,661
Website

Re: (solved) Chat history

Hi,

In Widget themes => Widget container tab there is  "Show previous chat messages in chat widget." option.

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#3 2020-09-30 11:31:32

FelipeLeal
New member
Registered: 2020-09-29
Posts: 9

Re: (solved) Chat history

Thanks, it worked perfectly for what I needed.

And on this screen there are many options for customizing the widget for customers. It is very good to have the knowledge of this screen !!

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