Change chat nick using bot?

Mairlo Luz · 2020-06-02 19:24:24

Hi,

Is it possible to change a user´s nick using a bot´s trigger?

This is what I want to change:

And this is how I´m trying to change it:

But it´s not working. It is possible? If so, can you tell me what I´m doing wrong?

remdex · 2020-06-02 19:58:22

Use update main chat attribute option from command list and put nick there
https://doc.livehelperchat.com/docs/bot … omer-info/

In this bot i use this option to change department just smile
https://doc.livehelperchat.com/docs/bot … d-workflow

I just can’t verify that update main chat attribute command support placeholders so you will uave to check that. If what I’ll update tomorrow smile

Mairlo Luz · 2020-06-02 21:09:40

It worked for raw text, like "Mairlo Luz".

But when I put {content_1} or {{content_1}}, it didn´t work. Can you take a look?

remdex · 2020-06-03 03:50:53

Mairlo Luz · 2020-06-03 15:05:47

Now it´s great! big_smile

Thanks! wink

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