How does the administrator approve user permission requests?

xtopher · 2020-04-01 04:06:13

I feel like I might be missing something very obvious here. I did search the docs though.

In a scenario when an operator requests a new permission, lets say "[lhuser] Users, groups management > Allow user to see logged operators list, not only from his department", as administrator I currently get an e-mail notification indicating the user requested these permissions. Is there a next step that I take to approve the permissions request?

There is no link in the e-mail and I don't see anything in the tool to approve.

Thanks,
Xtopher

remdex · 2020-04-01 04:08:53

Hi,

You should go to to Roles and grant him this permission.
https://doc.livehelperchat.com/docs/users/users-roles

Related part to online operators
https://doc.livehelperchat.com/docs/das … -operators

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#1 2020-04-01 04:06:13

How does the administrator approve user permission requests?

#2 2020-04-01 04:08:53

Re: How does the administrator approve user permission requests?

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