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#1 2020-03-17 15:43:32

nightf
Member
Registered: 2019-02-28
Posts: 22

Changing Start chat form and Bot

Hi,
I'm thinking of starting the chat with the bot and then, before transferring to human show to the user the start chat form, after filling it then he'll be waiting for an operator.

Is there any easy way to achieve this workflow?

Or maybe skipping the start chat form completely and collecting data through the chat bot? Although there are some variables being filled automatically from the embedded code (some variables).

Thanks

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#2 2020-03-17 17:39:59

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,641
Website

Re: Changing Start chat form and Bot

Hi nightf, thank you for your question.
About this you need maybe commercial support as I cannot assist with such customization or advanced settings.
If you want request feature request or report issue you can use the GitHub page.

Check my forum signature for all info's.
Have a great day  cool


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#3 2020-03-17 23:36:24

PeopleInside
Administrator
From: Italy
Registered: 2014-04-10
Posts: 3,641
Website

Re: Changing Start chat form and Bot

I will try to ask to the chat owner but I cannot grant a reply.


lol PeopleInside - Live helper chat - free limited forum support!
wink For commercial support or GitHub [see FAQ here]
ops If you want to support this open source project, just donate [see support page]
glasses Something wrong with the forum? [contact a superhero]

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#4 2020-03-18 05:49:21

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,708
Website

Re: Changing Start chat form and Bot

Hi,

I'll prepare small tutorial how to collect attributes with bot today and post link here.

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#5 2020-03-18 08:03:56

remdex
Administrator
From: Lithuania
Registered: 2012-09-23
Posts: 2,708
Website

Re: Changing Start chat form and Bot

Online

#6 2020-03-18 10:09:22

nightf
Member
Registered: 2019-02-28
Posts: 22

Re: Changing Start chat form and Bot

Thank you so much for your quick response and for creating a page in the docs for this!
It was very helpful!

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