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sheraz

New member

Registered: 2020-02-25

Posts: 2

Unicode issue when created Ticket from Live Helper Chat to osTicket

When created Ticket from Live Help Chat to osTicket the Unicode convert in to garbage characters.

Issue:

Chat ID - 32<br /> User nick - test01,<br /> User time zone - Europe/Moscow<br /> Chat was created at - 2020-02-27 10:05:52<br /> <br /> //---------------//<br /> ---------------//<br /> <br /> //---------------//<br /> Chat log<br /> 2020-02-27 10:05:52 test01: Ø±Ø³Ø§Ù„Ø Ø§Ù„Ø§ØØبار # 001<br /> 2020-02-27 10:06:29 Support Administrator: إصدار الرد # 001<br /> <br /> <br /> //---------------//<br /> Operator remarks<br /> <br /> <br /> //----------------//<br />br /> //----------------//<br /> Additional chat data<br /> '

PeopleInside

Administrator

From: Italy

Registered: 2014-04-10

Posts: 4,046

Website

Re: Unicode issue when created Ticket from Live Helper Chat to osTicket

Hi sheraz, welcome on the live helper chat community.
I cannot assist on extension, you can create issue here: https://github.com/LiveHelperChat/osTicket/issues

A reply is not granted, if you need urgent or dedicated support you can consider the commercial support; link on my forum signature.

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