Live Helper Chat support forum.. Forum is locked. New place for questions - Github Discussions
You are not logged in.
Pages: 1
Hello,
Is there a way to auto close a pending chat when the chat submitter closes it on their end?
Offline
Hi TechGirl2006,
welcome on the live helper chat!
Thank you for your question, you can read the following page: How to setup automatic chat's closing/purging?
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
Yes, I reviewed that before posting. The thing is, I don't need it to close after X time. I need it to closed based upon the action of the requestor closing the chat while it is still in the pending queue so our operators aren't picking up "dead" chats.
Offline
I think the only way is the way indicated by the guide.
If you need customization or more support you can consider the commercial support; more info on my forum signature.
PeopleInside - Live helper chat - free limited forum support!
For commercial support or GitHub [see FAQ here]
If you want to support this open source project, just donate [see support page]
Something wrong with the forum? [contact a superhero]
Offline
Pages: 1